Effective Date: January 12th, 2016
We Share Your Concerns About Safeguarding Personal Information
We may from time to time update this Policy to reflect changing technology and other factors. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you review this page periodically to ensure that you stay updated with the most current version of our Policy. You can determine when this Policy was last revised by checking the "Effective Date of Current Policy" (located at the top of this policy).
Dropscience.com collects two basic types of information during your visits to our Site:
This is general information that cannot be traced to individuals and contains no personalized data, think of it as a simple census form. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links on the site visitors clicked. Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provider and the general geographic location of the visitor’s point of connectivity. We then use this information in making modifications and improvements to the site to provide you the user with both a smoother and more efficient shopping experience.
We also use non-invasive "cookies" and other tracking technologies to collect non-personally identifiable information, which we then use to provide you with an easier shopping experience. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. You can learn about Web cookies here.
We may use Google Analytics on our websites, across multiple platforms and different devices. The information gathered assists DropScience.com to compile reports on web activity, Internet usage, and to improve our websites. If you do not want your data reported by Google Analytics, you may opt-out by installing the Google Analytics opt-out browser add-on. Learn more about the Google Analytics opt-out browser add-on here.
We collect personally identifiable information as needed to provide you with requested services and to process any order you might place. In general, our Site uses an order form; a registration form and a newsletter request form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information, such as your name, email address, physical address, and telephone number to receive the requested service. Note: We do not store any credit card numbers for your security. Shopify & Paypal handles all of our transactions for a highly secure shopping experience.
DropScience.com uses personally identifiable information collected from you to complete transactions initiated by you, particularly the sale and delivery of products and services. Your personally identifiable information is also used to get in touch with you when necessary regarding questions about any order you might place. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Your decision to participate in any survey or questionnaire about this is completely voluntary. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers.
Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used solely to bill you for products and services and we make every effort to keep your information secure from theft or fraud. We use industry standard encryption technologies, and all credit card / bank information submitted on this web-site is transmitted directly to our merchant bank and never stored locally on the dropscience.com servers. As a further precaution, Drop Science staff has no access to your financial information,. Our merchant processing accounts handle this information Shopify & PayPal (Shopify is certified Level 1 PCI DSS compliant and this compliance extends to dropscience.com).
Special instances when we might use personally identifiable information are discussed below.
As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any personally identifiable information that you provide to us about such persons, but gift recipients may, from time to time, receive offers from us via postal mailings regarding new features, new products and services and special offers we think they will find of interest. Also we may send marketing offers via postal mailings to gift recipients on behalf of our subsidiaries and ourselves. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related postal mailings from us.
Dropscience.com may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters.
Subject to applicable law, we reserve the right to release information concerning any site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of dropscience.com, our customers or others, and as otherwise permitted or required by law as regards to these special cases.
Emails from Drop Science™ and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by dropscience.com. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites to ensure a safe browsing experience.
If you have signed up for an account with dropscience.com, you may update your mailing address, email address, name changes or telephone number by visiting the "My Account" page located at the top of our website. After signing in, you can access this personal information by clicking "View Addresses" located in the menu options at the left of the page. The left side of the page has links to all account information we store locally about you. Please take the time to make sure your information is accurate for timely delivery as well as keeping your mailing preferences updated.
If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, you can mail us at:
2305 Ashland Street
Suite C #369
Ashland, OR 97520
At DropScience.com, we are committed to our customers and continue to improve daily. If there is any feedback or requests you may have, please let us know!
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